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What time should I arrive for my appointment?

To maintain appropriate social distancing, we ask that you please arrive 10 to 15 minutes before your appointment. This will assist us in making sure all guests are taken care of in a timely, safe, and efficient manner.

Am I required to wear a mask?

No, masks are optional. While masks are not required, if you prefer your therapist to wear one, please let us know in advance.

Will I be able to get a drink during my appointment?

Yes, we have bottled water and tea available.

Can friends and family join me at my appointment if they do not have a service?

Yes. They may not be able to join you in the treatment room, but we do have waiting areas available.

What should I do if I don’t feel well?

Reschedule. The only way to stop the spread of infections and viruses is if we stay home when we do not feel well. Please call us as soon as you notice symptoms and we will get you rescheduled. Please note we reserve the right to deny any person a service if we feel they risk the safety and health of our team.

Should I anticipate delays in my services?

Yes. Due to our stringent sanitation standards and need to keep social distancing, there will be situations where your technician may be delayed. We will be doing everything we can to move your appointment in an efficient manner.


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